Terms of Service
1. Acceptance of Terms
By accessing this website or engaging Blopper's services - whether through the contact form, email, or any other channel - you confirm that you have read, understood, and agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.
If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree, please do not use our services.
EU These Terms are subject to applicable EU consumer and commercial law. Mandatory statutory rights under your local law are not affected by these Terms.
US These Terms constitute a binding contract under the laws of the applicable US jurisdiction.
2. Our Services
Blopper offers the following creative services for gaming and online content creators:
- Script Writing - YouTube video scripts, short-form scripts, series outlines.
- SEO Strategy - title optimisation, keyword research, description and tag guidance.
- Video Editing - editing raw footage into finished content in agreed formats.
- Thumbnail Design - custom YouTube thumbnail artwork.
The specific scope, deliverables, timeline, and price of any project are agreed in writing (email or signed brief) before work begins. These project-specific agreements form part of the overall contract between us.
3. Quotes, Orders, and Project Agreements
- All quotes provided are valid for 14 days from the date issued unless otherwise stated.
- A project begins only upon receipt of written confirmation from both parties and any applicable deposit payment.
- Changes to the agreed scope during a project ("scope creep") may result in revised pricing; we will always notify you before proceeding with out-of-scope work.
- Rush fees may apply for turnaround times shorter than our standard lead times.
4. Payment Terms
- Payment terms are specified per project. Standard terms are 50% deposit before work begins and 50% on delivery, unless otherwise agreed in writing.
- Invoices are due within 14 days of the invoice date unless otherwise agreed.
- Late payments may accrue interest at the statutory rate applicable in Estonia (EU) or the rate specified in the project agreement (US clients).
- Final files and deliverables will not be released until full payment has been received.
- All prices are exclusive of VAT/sales tax unless explicitly stated. Applicable taxes will be added to invoices where required by law.
EU EU business clients are subject to reverse-charge VAT where applicable under EU Directive 2006/112/EC. EU consumer clients are charged VAT at the rate applicable in their country of residence.
5. Intellectual Property and Ownership
Your content
You retain full ownership of all source materials, footage, brand assets, and other content you supply to us. You grant Blopper a limited licence to use these materials solely for the purpose of delivering your project.
Deliverables
Upon receipt of full payment, Blopper assigns all intellectual property rights in the final deliverables to you. You may use the finished work for any lawful purpose without restriction.
Portfolio rights
Unless you request otherwise in writing, Blopper reserves the right to display completed work in our portfolio, website, and marketing materials. We will never share confidential or unreleased content without your permission.
Working files
Project source files (e.g. Premiere Pro project files, Photoshop PSDs) are not included in deliverables by default. Transfer of working files may be arranged for an additional fee.
6. Revisions and Approval
- Each project includes a set number of revision rounds as specified in the project agreement (typically 2 rounds unless otherwise stated).
- A revision is defined as changes within the original agreed scope. Structural changes or new directions may be treated as a new scope and priced accordingly.
- Deliverables are considered approved and accepted if no written feedback is provided within 7 calendar days of delivery.
7. Cancellation and Refunds
- You may cancel a project at any time by notifying us in writing.
- If you cancel before work has begun: any deposit paid will be refunded in full.
- If you cancel after work has begun: you are liable for payment proportional to the work completed, up to the full project fee. Any overpayment will be refunded.
- Blopper reserves the right to cancel a project if you fail to provide required materials or approvals for more than 30 days after being requested. In such cases, the deposit is non-refundable.
EU consumers If you are a consumer (not acting for business purposes) resident in the EU, you have a statutory 14-day right of withdrawal for service contracts before work has commenced. Once you have expressly requested us to begin work and confirmed you understand this waives your withdrawal right, the right of withdrawal does not apply to completed or in-progress deliverables.
8. Your Responsibilities
You agree to:
- Provide accurate and complete information when submitting enquiries and project briefs.
- Ensure you have all necessary rights, licences, and permissions for any content you supply to us (footage, music, images, brand assets, etc.).
- Not use our deliverables for any unlawful, deceptive, harmful, or infringing purpose.
- Respond to revision requests and approval queries in a timely manner.
You are solely responsible for ensuring that any content we produce on your behalf complies with the platform rules of YouTube or any other platform on which you publish it.
9. Disclaimer of Warranties
Our services are provided "as is" and "as available". To the fullest extent permitted by applicable law, Blopper disclaims all warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
EU consumers Nothing in these Terms limits your statutory rights under EU consumer law, including rights under the EU Consumer Rights Directive (2011/83/EU) and applicable national implementing legislation.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Blopper's total liability to you for any claim arising out of or related to these Terms or our services shall not exceed the total fees paid by you in the 3 months preceding the claim.
Blopper shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, loss of data, or loss of business opportunity, even if we have been advised of the possibility of such damages.
EU consumers Mandatory liability under EU consumer law (e.g. for death, personal injury, or fraud caused by our negligence) is not limited by these Terms.
US Some US states do not allow the exclusion of certain warranties or limitation of liability. In such states, our liability is limited to the greatest extent permitted by law.
11. Governing Law and Disputes
EU clients These Terms are governed by the laws of Estonia and, where applicable, EU law. Any disputes shall be subject to the non-exclusive jurisdiction of the courts of Estonia. EU consumer clients may also have access to out-of-court dispute resolution through the EU Online Dispute Resolution platform.
US clients For clients based in the United States, disputes shall be resolved under the laws of the State of Delaware (or your state of residence for consumer matters). We encourage resolving disputes informally first by contacting us at info@blopper.ee.
Before initiating any formal legal proceedings, both parties agree to attempt good-faith negotiation for at least 30 days.
12. Changes to These Terms
We may revise these Terms at any time. The updated version will be published on this page with a new "Last updated" date. For existing clients with active projects, material changes will be communicated directly. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.